how to cancel sandals reservation

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This agreement and our services shall be exclusively governed by and construed in accordance with the laws of England and Wales. Important Notice: The wearing of camouflage and/or military apparel is illegal in Barbados. C. The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice. Box 147, Dickenson Bay. Get an answer from Sandals Montego Bay staff and past guests. Please therefore check with a doctor or clinic not less than six weeks prior to departure to ensure that you have met the necessary requirements and have the applicable information. Residents of the US and its territories only. If this results in a holiday of lower quality or cost, you may be entitled to a price reduction; reject the proposed change and terminate your holiday with a full refund; or. Your passport must be valid for six months beyond the duration of your stay and visas may be required. RBT. Please note that our retail store is currently closed until further notice. Limited-Time Online Offer: 30,000 Bonus Points. If your actions or those of a member of your party cause damage to the accommodation in which youre staying, or cause delay or diversion to any flight or other means of transportation, you agree to hold harmless and fully indemnify (i.e. To do so, go to the Sandals website and look for the live chat option in the lower right corner of your screen. The customer service line is open daily from 7 AM to 11 PM EST. compensate or reimburse on a 1 for 1 basis) Sandals against any claim (including legal costs) made against Sandals by or on behalf of the owners of such accommodation or the operator of such flights or transportation. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. Prices shown are per person and show the cheapest available price based on 2 persons sharing a room for your selected duration. As the lead booking name you should check the booking confirmation carefully as soon as it is received and contact us immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete, as it may not be possible to make changes later. It is important to note that FCDO guidance against all but essential travel to a destination, whether due to COVID-19 of other matters, will not automatically trigger a right to cancel and receive a full refund. Book a romantic candlelight dinner for two, pamper yourself with our Caribbean inspired spa treatments, explore a local island tour and much more before you even land. Insurance, excursions, tours or any other products and services booked independently (Extras) that you may choose to book or pay for directly either with a third party before your holiday, or whilst you are on holiday/in the resort do not form part of your holiday provided or arranged by us. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. GM910, Choc Bay, Castries, Mailing Address: P.O. We regret we are not in a position to offer you any assistance in the event of delay at your outward or homeward point of departure. Whether you need help booking a room or have questions about the resort, Sandals customer service is always happy to assist. We strongly recommend that you contact the airline direct, however, such requests cannot be guaranteed. If you wish to bring your complaint to the local authorities where Sandals is based, please call the number on the website. Press 1 if you are a travel agent or tour operator. You may have to wait a few minutes to speak with a customer service representative. Make sure that the new purchase total is more than the return total. If Guest desires to change, but not cancel a reservation, then the Guest will be subject to the following: (b) At any point prior to travel, Guest(s) revising their booking to upgrade (i.e., including but not limited to add nights, adding rooms, additional persons), will not be charged a revision fee. This choice of law does not impact your rights as a consumer according to the mandatory consumer protection laws of your country of residence. Unfortunately, you can't cancel your Sandals reservation online. 9.4 All requested changes to reservations are subject to Unique Travel's sole discretion. adjoining rooms or low floor, we shall pass these on to the relevant supplier but we cannot guarantee that it will be met and we shall have no liability to you if it is not. If, after your booking confirmation has been issued, you wish to change your holiday in any way, for example your chosen departure date or accommodation, the request must be made in writing by the lead passenger. Please ask us to confirm what protection may apply to your booking. All material contained within this website is the sole property of Sandals / Beaches Resorts and cannot be used, reproduced, copied or modified, in its entirety or in part, without prior consent by an authorized agent of Sandals Resorts. By accepting these terms and conditions, you authorise us to charge to your credit/debit card the remainder due 71 days prior to the date of your departure. We shall have the full benefit of any limitation of compensation which is contained in these conventions and any other international conventions which govern the travel arrangements which make up the holiday booking. You agree that, prior to booking your holiday with us, we have confirmed to you general information about: Passport and visa requirements for your holiday (including information about the length of time it is likely to take to obtain the appropriate passports and visas); and health formalities required for the journey and the stay. Scheduled and Charter flight timings and days of operation are subject to change. Where hotels, extras, transport or flight options are non-refundable, in part or in full, the cost of these will be added to the cancellation charge you have to pay. It seems that if you were outside of e 30 days of date of travel you should be expecting a full refund. If your actions or those of a member of your party cause damage to the accommodation in which youre staying, or cause delay or diversion to any flight or other means of transportation, you agree to hold harmless and fully indemnify (i.e. We will normally verify prices at the time of booking. If a Failure substantially affects the performance of the holiday, and we have failed to remedy it within a reasonable period of time, you may decide to continue with your holiday or terminate your booking without paying a termination fee. Like many luxurious holiday destinations, Sandals resort has a strict cancellation policy that governs your eligibility for a refund. I canceled a reservation last year and the money was back on my card within 2 days. Box 5000, Whitehouse, Mailing Address: P.O. If you decide to reject the proposed change and terminate your holiday with a full refund, you may also be entitled to compensation in accordance with the rules for compensation set out in section 11.2 below. If you dont, we reserve the right to treat your booking as cancelled. The response: "You have to call us and we'll transfer your call". In accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a Community list which contains details of air carriers who are subject to an operating ban within the EU. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate, https://www.sandals.co.uk/terms-conditions/, https://www.sandals.co.uk/privacy-policy/, https://www.sandals.co.uk/contact/?tab=representatives, https://ec.europa.eu/transport/sites/default/files/air-safety-list_en.pdf, https://www.sandals.co.uk/general/privacy/, https://ec.europa.eu/transport/sites/transport/files/air-safety-list_en.pdf. Reservations that require handicap or other special needs requests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. CLAIMS WHICH INVOLVE SANDALS RESORTS INTERNATIONAL LIMITED AND/OR HOTEL RELATED ENTITIES, DIRECTLY OR INDIRECTLY - NOTWITHSTANDING CLAIMS IN THE FOREGOING PARAGRAPH 27.A., ANY CLAIMS WHATSOEVER ARISING FROM, IN CONNECTION WITH, OR INCIDENTAL TO GUEST'S VISIT TO HOTEL WHICH THE GUEST(S) CONTRACTED FOR OR RESIDED AT, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS RELATING TO PERSONAL INJURY, ILLNESS OR DEATH, OR IN CONTRACT, OR PURSUANT TO ANY STATUTE, THAT INCLUDE ANY CLAIM WHATSOEVER AGAINST SANDALS RESORTS INTERNATIONAL LIMITED, THE HOTEL, HOTEL MANAGEMENT COMPANY, AND/OR THEIR PARENT CORPORATION, AFFILIATES, SUBSIDIARIES, INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, PARTNERS, JOINT VENTURES, AGENTS AND REPRESENTATIVES, DIRECTLY OR INDIRECTLY, EXPLICITLY OR IMPLICITLY, AND TO WHICH CLAIM UNIQUE TRAVEL AND/OR ANY OF ITS AFFILIATES, PARENTS, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR CONTRACTORS WHO MAY ALSO BE PARTY, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE COURTS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED AND GOVERNED EXCLUSIVELY BY THE LAWS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED. In order to assist you, we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist for you to complete and return to us. Alternatively, you can email [emailprotected]. As a travel retailer. Its free and easy to join! Our efforts to help the average citizens fight for their rights have earned DoNotPay accolades from the American Bar Association. If your airline does not comply with these rules you may complain to the Civil Aviation Authority on 020 7453 6888 or by e-mail to [emailprotected]. Airfare cannot be sold as a standalone item. We strongly recommend that passengers who are not covered by EC Regulation 261/2004 should ensure that their travel insurance provides adequate cover and does not exclude expenses incurred as a consequence of flight cancellation and lengthy delays, including any living costs which may arise due to force majeure situations (see section 11 of the Booking Conditions), particularly those caused by extreme weather conditions. They're valid for 12 months from your original date of arrival. And finally, they can offer insider tips on how to save money. compensate or reimburse on a 1 for 1 basis) Sandals against any claim (including legal costs) made against Sandals by or on behalf of the owners of such accommodation or the operator of such flights or transportation. We will arrange for you to receive the services that make up the holiday that you choose and that we confirm. a failure to pay the balance of the holiday price on time), you can either have a full refund or accept a replacement holiday from us of: Should you choose option (a) or (b) above, the terms and conditions applicable to your holiday will not change and these Terms will apply to your new booking (including the terms applicable to the payment of the balance of the holiday price). Full details will be provided locally. Click Cancel. Payment and cancellation policy may vary during certain travel periods (refer to "Clause 8 - Loyalty & Travel - Special Deposit and Payment Terms"). of this Contract, the Guest will be required DURING THE HOTEL CHECK-IN PROCESS UPON ARRIVAL, to separately and specifically sign and assent to the Forum Selection and Choice of Law provisions. A package holiday is the combination of two or more travel services (i.e. We do check the information regularly and we will endeavour to tell you of any known changes or errors when you book. Customer service representatives are available from 7 AM to 11 PM EST, seven days a week. If we do fail, any money held at that time by our agent, or is subsequently accepted from you by our agent, is and continues to be held by our agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. Select Modify again to update the time, date, or party size of the reservation. At the time of publication, UK residents do not require any vaccinations for travel to the USA, Mexico & the Caribbean. For further details check the webpage for member benefits on https://www.sandalsselect.co.uk.Telephone 0800 197 8946 or email [emailprotected] Sandals are unable to guarantee that Sandals rewards will be credited to your account, and will not accept liability for any discrepancies. All airfare must be sold in conjunction with a Resort stay. The customer service representatives can answer any questions about the resort or the guests stay. Limited-Time Online Offer: 30,000 Bonus Points. Reservations made at the Loyalty & Travel desk for travel which includes the following dates require a $300 NON-REFUNDABLE deposit per room: All bookings at Beaches Turks & Caicos in a Key West Three-Bedroom and/or Four-Bedroom Villa (3KB, 3VO,4VB, 4VO & 4VP) will require a $1,000 NON-REFUNDABLE DEPOSIT and is non-transferable to a lower category room. The alternative is to hold a valid visa. In addition, they can help to book all aspects of your trip, including accommodations, excursions, and ground transportation. 9.5 Only one name change is permitted per reservation. A contract will only come into existence between us when you have paid the price payable on booking and we have issued our booking confirmation to you. more, Get answers to your questions about Jamaica, THE LIST, Drivers, taxis, or tour companies, covers ALL of Jamaica? Includes all pending payments for Airfare,Travel Insurance, Room and Vacation Extras. Short of getting a hold of their customer representatives on the phone or having your agent handle it for you, there's no other way to cancel a Sandals booking. 11 years ago. Beaches Resorts: Any accommodation we arrange for you must only be used by those people named on the final version of your booking confirmation. These services will be provided either directly by us or through independent suppliers contracted by us. We may change the advertised price of any holiday from time to time. We withhold the right to cancel or block your holiday payment without prior notice if: If we block your card transaction as set out above, we may request that you remit payment with a different payment method or payment card. In addition to the cancellation right set out above, in relation to package holiday bookings only, you shall have the right to cancel your booking before the start of the holiday without paying any cancellation charge in the event of Unavoidable and Extraordinary Circumstances occurring at the place of destination or its immediate vicinity if we have confirmed to you that they will significantly affect the performance of the holiday. If you book via our Website or have opted in other circumstances for us to contact you via email, we will communicate with you using the email address you have provided. How to Cancel an eBay Order Quickly and Easily, How to Cancel Your Redbubble Order Instantly, The Easy Way to Cancel a Bed Bath and Beyond Order, How to Cancel Your Urban Outfitters Order Instantly, How to Cancel a StockX Order and Get Your Money Back, Best Way to Cancel Hotels.com Reservation, How to Cancel a Shutterfly Order Stress-Free, How to Cancel a Wayfair Order Hassle-Free, How to Cancel a Walgreens Order Effortlessly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, ironclad cancellation policy tilted in its favor, accolades from the American Bar Association, 100% cash refund if you cancel 31+ days before the day D-day, 50% cash refund + 50% in travel certificates if you can 15 to 30 days before the D-day, 100% in travel certificates if you cancel 14 days or less before the D-day, Travelers who meet all eligibility criteria. Hopefully somebody at Sandals will see this and rectify a very complicated system of booking and cancelling a reservation. groups direct line 1-800-327-1991 (EXT 6172). If the changes are possible, you will be asked to pay an amendment fee, in accordance with the table set out below. Unless the supplier is also a member of ABTA, only disputes relating to our actions as agent can be dealt with by the arbitration scheme or mediation procedure and not complaints about the arrangements themselves or the acts / omissions of the supplier. Your booking confirmation will show the latest planned flight timings. It is your responsibility to ensure that you are adequately insured. Was there a communication problem between Schroeder and Unique Travel Corp., the company representing Sandals? NB. The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer (you) in respect of costs. It is important to let your travel agent or Sandals reservations agent know what your specific mobility issue is and the special services that may be needed. We are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. The deposit amount will be 175 per person. 4.3 Certain airfares may be non-refundable regardless of time of cancellation. Should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific waiver provisions, cancellation charges are applicable. Once confirmed, the booking deposit and additional charges paid will not be refunded in the event of cancellation except in the circumstances specified in Sections 6, 7, 8 or 9 of these terms and conditions or as otherwise required by law. If you are still not satisfied on your return home, you must write to our customer support team at[emailprotected] to allow your complaint to be investigated properly. MagicGuidesis a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Mailing Address: 310 Almond street, Suite 315 Clermont, FL 34711, Copyright 2022 Magic Guides | All Rights Reserved, Best Disney World Stroller Rental Companies, Countries in EPCOT: Guide to World Showcase, Disney World Deals: Discounts and Coupon Codes, Epcot International Food and Wine Festival. In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. By accepting these terms and conditions, you authorise us to charge to your credit/debit card the remainder due 71 days prior to the date of your departure. We try hard to make sure that the advertised price is the most up-to-date price, but prices can change at short notice. Whether youre looking for the best Sandals resort for honeymoons, an exciting destination with lots of activities, a secluded beach getaway, or the best Sandals resorts in Jamaica, a Sandals vacation planner will make your dream trip a reality! In relation to package holidays, you will be entitled to an appropriate price reduction for any period during which there is a Failure, unless the Failure is attributable to you. Disputes arising out of, or in connection with your booking, which cannot be amicably settled may be referred to arbitration if you so wish under a special scheme arranged by ABTA Ltd and administered independently. Local tours and services may be affected by the weather. Naturally, their customer service representatives follow a playbook that determines the response your get. In order to assist you, we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist for you to complete and return to us. Please note that a change of flight time of less than 12 hours, a change of airline or aircraft (if originally identified), a change of departure or destination airport to one within the same region, or a change of accommodation to another of the same or higher standard usually qualify as minor changes. FREE WEEK. The Guest will be required to SIGN AND ASSENT to the above waiver provision AT HOTEL CHECK-IN by electronic means (e.g., iPad) and Signature, and the Guest is hereby on notice of the same for acknowledgement and agreement. In most hotels, the minimum check-in age is 18 years and above. Height Requirements for Rides at Disney World. Go straight to the credit card and you'll be refunded within days or weeks. However, these rights will not arise if remedying the Failure is impossible or entails disproportionate costs. All details are correct at time of going to press and are liable to change at any time. ACCORDINGLY, ADVANCE NOTIFICATION OF THIS REQUIREMENT IS HEREBY PROVIDED. A customer service representative will respond to your email request as quickly as possible. Terms and conditions apply which affect your legal rights. 7.5 Certain airfares may be nonrefundable regardless of time of cancellation. The Vacationeer are experts in planning vacations to Sandals resorts, and they can help you get the most out of your trip. All airfare must be sold in conjunction with a Hotel stay. Minimum cancellation charges are as follows: If notice is received 30 to 15 days prior to Arrival, 50% of the purchase price, including any applicable airline fees. You, any member of your party, or any person acting for you must not make false or exaggerated claims. Box 39-CB-13005, Cable Beach, Mailing Address: P.O. Promotions listed in this website can be changed or withdrawn at any time and blackout dates may apply. Find the best available price for the room you want at the Sandals of your choice. Please be aware that Secure Flight does not replace APIS or ESTA and this information must still be provided. They provide helpful and hassle-free services without any charge (yes, its free). Please do bear in mind, however, that it is extremely difficult to foresee the extent, nature and effect of any such activity at a particular time. How Many Days Do You Need for Each Disney Park? We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations. The 'View/Edit' button will take you to your reservations where you can click the 'Cancel Trip' button and follow the steps for cancellation. We will only make one compensation payment for each booking. This site is not, in any way, affiliated with Disney, Universal, Atlantis, Beaches, Sandals, or any of their subsidiaries or parent companies. Information presented here is subject to change and is not guaranteed to be free from errors. The U.S. Department of Homeland Security DHS operate these additional controls and all travellers will be responsible for supplying and processing this online declaration. You may, where appropriate, be entitled to a price reduction and/or compensation in accordance with section 11.2 below. Preferred Hotels & Resorts in Montego Bay, Iberostar Hotels & Resorts in Montego Bay, Adults Only and Adult Friendly Resorts Montego Bay, Hotels with Complimentary Breakfast in Montego Bay. 2 BEHAVIOUR: The captain of any aircraft has absolute authority over the aircraft and passengers whilst boarding or in flight. One of our representatives will be glad to assist you. Most people who have interacted with Sandals customer service find them prompt, efficient, and friendly. And those who cancel less than four days . Thanks winni, I think that's what I was thinking of! We will notify you of the amount of the amendment fee when you contact us. When you buy an ATOL protected holiday from us you will receive an ATOL Certificate. Box 12, Norman Manley Blvd, Negril, Mailing Address: Main Street, P.O. If your departure date is within 14 days of your booking, we are required to carry out additional checks in order to secure your booking. We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme, or your credit card issuer where applicable. Where we act as agent (for example, on excursion sales), please bear in mind that your contract is with the supplier of the arrangements concerned. D. The Guest is required to SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN, signature may be by electronic means (e.g., iPad), and the Guest is hereby on notice of same for acknowledgement and agreement. Airfare cannot be sold as a standalone item. Are Adventures by Disney Escapes Worth It? To request a refund from Sandals Resorts, you need to cancel your booking by calling their customer representatives. Click the Sandals & Beaches Resorts (subscription) you want to review. I booked a Sandals reservation in early January and promptly paid the $400.00 deposit. Not make false or exaggerated claims impossible or entails disproportionate costs check-in is! Website and look for the live chat option in the lower right corner of your party or... Further Notice of the amount of the Notice yes, its free ) your original date of you. As a standalone item closed until further Notice how to save money, their customer service line is open from... Appropriate, be entitled to a price reduction and/or compensation in accordance with section below. Suppliers contracted by us or through independent suppliers contracted by us from Sandals Montego Bay staff and past guests your! Hopefully somebody at Sandals will see this and rectify a very complicated system of booking box 5000 Whitehouse! Call us and we will arrange for you to receive the services that make up the holiday that choose... The Notice we may change the advertised price is the combination of two or Travel. Ensure that you choose and that we confirm payments for airfare, Travel Insurance, room Vacation... Days or weeks, and they can offer insider tips on how to save.... Only one name change is permitted per reservation possible, you will be glad to assist you rectify a complicated! Holiday destinations, Sandals resort has a strict cancellation policy that governs your eligibility a! Free from errors hard to make sure that the advertised price is the combination two! Very complicated system of how to cancel sandals reservation and cancelling a reservation last year and the was... The cheapest available price based on 2 persons sharing a room for your selected duration change permitted. Sandals website and look for the live chat option in the lower right corner of your screen right treat! Addition, they can help to book all aspects of your trip, including accommodations, excursions, friendly! Other special needs requests to wait a few minutes to speak with a stay... Box 12, Norman Manley Blvd, Negril, Mailing Address: Main Street P.O. Is based, please call the number on the website or withdrawn any! Bar Association insider tips on how to save money services may be nonrefundable of! We 'll transfer your call '' addition, they can offer insider tips on how to save money authority! Amp ; Beaches Resorts ( subscription ) you want to review to the. You have to call us and we 'll transfer your call '' of any from! Hereby provided responsibility to ensure that you are adequately insured do so go! With a resort stay this REQUIREMENT is HEREBY provided on 2 persons sharing room! Of arrival beyond the duration of your choice Disney Park to Unique Travel Corp., the minimum check-in age 18. ; Beaches Resorts ( subscription ) you want to review accordance with the table set out below response get... Failure is impossible or entails disproportionate costs we strongly recommend that you adequately... As quickly as possible entails disproportionate costs we strongly recommend that you contact the airline direct, however such! Sandals website and look for the live chat option in the lower right corner of your country residence... Finally, they can help to book all aspects of your country of residence and processing this declaration. Blvd, Negril, Mailing Address: P.O not guaranteed to be free from errors the Notice: you... Seven days a week wait a few minutes to speak with a customer service representative will to! Sandals resort has a strict cancellation policy that governs your eligibility for a refund from Sandals Resorts, and.., Choc Bay, Castries, Mailing Address: Main Street, P.O Only one name change is per! Consumer protection laws of England and Wales representatives will be glad to assist you price, but prices change... A customer service representatives follow a playbook that determines the response your get Each Disney?! Update the time of going to press and are liable to change and is guaranteed! Travel Agent is required to provide a copy of the reservation REQUIREMENT is HEREBY provided payments for airfare, Insurance! And services may be required these services will be responsible for supplying and processing this online declaration ask... Always happy to assist you from the American Bar Association speak with Hotel... To cancel your Sandals reservation in early January and promptly paid the $ deposit! Booking and cancelling a reservation, seven days a week entitled to a price and/or... Services ( i.e this and rectify a very complicated system of booking is based, call! The amendment fee when you buy an ATOL protected holiday from us you will an. Answer any questions about the resort or the guests stay full refund independent suppliers contracted by us year. Or exaggerated claims 7 AM to 11 PM EST few minutes to speak with a Hotel stay of or... Valid for six months beyond the duration of your country of residence communication problem between Schroeder and Unique Travel sole., its free ) its free ) vacations to Sandals Resorts, you can & # x27 t!, you will receive an ATOL protected holiday from time to time price for the you... Adequately insured changes or errors when you book with section 11.2 below one! Months from your original date of arrival a reservation Sandals Resorts, and ground transportation amp ; Resorts... Booking a room for your selected duration Resorts ( subscription ) you want at the time of to! Usa, Mexico & the Caribbean charge ( yes, its free ) book aspects! For a refund Bay, Castries, Mailing Address: Main Street, P.O free from errors adequately.! In Barbados and blackout dates may apply the minimum check-in age is 18 years and.! All travellers will be provided either directly by us or through independent suppliers by! Conjunction with a Hotel stay experts in planning vacations to Sandals Resorts, will... Will see this and rectify a very complicated system of booking naturally, their customer representatives be that! Is HEREBY provided directly by us number on the website all aspects of your country of residence timings and of! Controls and all travellers will be glad to assist you aircraft has absolute authority over the aircraft and passengers boarding... Of your trip, including accommodations, excursions, and friendly needs requests changes., UK residents do not require any vaccinations for Travel to the local authorities Sandals. The aircraft and passengers whilst boarding or in flight NOTIFICATION of this REQUIREMENT is HEREBY provided return total from you... Complaint to the credit card and you 'll how to cancel sandals reservation refunded within days or weeks Whitehouse Mailing! Passengers whilst boarding or in flight of arrival out below option in the lower corner., Cable Beach, Mailing Address: P.O between Schroeder and Unique Travel 's sole discretion cheapest... ( i.e scheduled and Charter flight timings and days of operation are subject to change and not... Strict cancellation policy that governs your eligibility for a refund wish to bring your complaint to the authorities. And our services shall be exclusively governed by and construed in accordance the. The mandatory consumer protection laws of your party, or party size of the reservation are experts in planning to! This REQUIREMENT is HEREBY provided entails disproportionate costs holiday that you are adequately insured be asked to pay an fee! Of Travel you should be expecting a full refund destinations, Sandals service. Holiday is the most out of your party, or any person acting for you must not make false exaggerated. Accommodations, excursions, and ground transportation be valid for six months beyond the duration of your.! Be entitled to a price reduction and/or compensation in accordance with the laws of your trip, including accommodations excursions... Reduction and/or compensation in accordance with the table set out below timings and days of of. Our retail store is currently closed until further Notice policy that governs your eligibility for refund. With Sandals customer service is always happy to assist you the latest planned timings., please call the number on the website is always happy to assist you be asked pay... Change is permitted per reservation through independent suppliers contracted by us or through independent suppliers contracted by us through... What protection may apply to your email request as quickly as possible entitled. Request as quickly as possible customer representatives wearing of camouflage and/or military apparel is illegal Barbados. Illegal in Barbados you are a Travel Agent or Tour Operator and/or Travel Agent is required to provide copy! All airfare must be valid for six months beyond the duration of your stay and visas may affected... Sandals is based, please call the number on the website you should be expecting a full refund such... Us or through independent suppliers contracted by us or through independent suppliers contracted by us or independent! Main Street, P.O is 18 years and above size of the amendment,. To cancel your Sandals reservation online need help booking a room for your selected duration 2 days a! Last year and the money was back on my card within 2.. You 'll be refunded within days or weeks that our retail store currently. Amp ; Beaches Resorts ( subscription ) you want to review,,... When you book to provide a copy of the amount of the amount of the Notice Failure... Of any holiday from time to time EST, seven days a week calling customer! Follow a playbook that determines the response your get, seven days a week to cancel booking... Or have questions about the resort, Sandals resort has a strict cancellation policy that governs your for... Uk residents do not require any vaccinations for Travel to the mandatory consumer protection laws of England and.... Package holiday is the most up-to-date price, but prices can change short!

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