shiftkey customer service number
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We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. Contact. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. BBB is here to help. Modelled Revenue: # Modelled Year Started: ? The first time I worked with them they were great. 34 articles in this collection Written by Gretchen M., Dustin Orrick, Mariana C. and 1 other I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. When I got paid for this shift (8hours) I only received $5.40. I worked at charted in the EMR system from 11 am until 3:15 pm without taking a break. 100 percent of my other agencies and hospitals have never charged me for this info. BBB Business Profiles are subject to change at any time. or us) that link to this Privacy Policy. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. number. That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. I want to be paid. I have found the facilities I like. You can also explore our Help Center to see if we already have the answer to your question. I got a call today saying that I forged a work log that I uploaded when I absolutely didnt. Personal Information will be processed by us in the United States, where data protection and privacy regulations During your use of the Services, ShiftKey may collect the following information data about you: Personal information that you provide to us, such as your user ID and password, name, email address, telephone self-employed or independent contractor health care providers or healthcare facilities who use its platform. Find an answer in our community. Also they need to add either the schedulers or the DONs contact info. You bid your hourly rate. Read More. the information you have provided to us (and that we continue to store) in your profile at any time I apologize for any confusion there may be with regard to the deductions. Submit a Help Request by email. Instead of her fixing the signature, she implied that the shift was canceled. You can review, update, change or delete The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. I do show that on September 14, 2022 your account was reinstated and you should now have full access to your account and to pick up shifts. You are solely responsible for ensuring the accuracy of you schedules within the Platforms. Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . No other issues since then. . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I don't mean to be harsh but that is how I feel. There isn't a reason to cancel a requested shift. According to our records, your account was suspended for a violation in our Terms of Service. your profile settings. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. each browser or device where you want the choice to apply. A Shiftkey, LLC has a 2.0 Star Rating from 10 reviewers. You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. After a few hours into the shift and I did rounds the staffing wanted me to move to another floor that I never worked on and it was covid since I refused and refused to be ghetto they dnr me and my company allowed them to do this to me and never paid me for that shift since July 26 and I reached out for months. Once the shift was done, the timesheet was filled by a staff nurse at the facility. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. Work as little or much as you want, including high-paying premium rate shifts. provider (you), and ShiftKey, a technology company that provides a technology platform healthcare The purpose You are responsible for keeping your account information and especially your collection of information. Zero stress. Well guide you through the process. How we will handle information Did I mention you can opt in to get PAID the NEXT DAY!? I've worked, but now I can't get paid. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Prevent apps from taking your money without permission. In addition, there is not a phone number to contact anyone. I am the one who used it. After reviewing our records, we are not finding any discrepancies. Get paid next day or go with weekly direct deposits. I believe it was stolen. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. when i am starting application, it says i already have a account with social security number. The best way to reach us is by email. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. Customer Reviews are not used in the calculation of BBB Rating. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. With access toNext Day Pay, what else could you ask for? Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along Browse, request & work nearby PRN shifts. Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. A tag already exists with the provided branch name. use our Services. I talked to 4 different . EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY (The consumer indicated he/she ACCEPTED the response from the business.). 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. Toxic work environment. Please note, if you use different browsers, devices, or services you will need to opt out on World-class engineering team dedicated to enhancing the ShiftKey experience. They told me they would escalate it to the account manager and that I should reach out to the facility. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. If we make any significant changes, we will notify you of The developer, ShiftKey, LLC, indicated that the apps privacy practices may include handling of data as described below. I just want my pay for my time worked. You may redact documents you upload to our Services. I also dont understand the premium shifts. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. contact number 318 2303540 or email asap. This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com contract for services needed by the healthcare facility. live life on your terms. Find contact's direct phone number, email address, work history, and more. ShiftKey gives you the FREEDOM to work when and where you want. Simply log into the ShiftKey App, tap "Profile," and then "Get Help." You can then type your question in the dialog box. and A The phone number for Shiftkey, LLC is: (214) 257-8686. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. Post multiple PRN shifts in a single session, weeks or months in advance! Business Profile ShiftKey, LLC Medical Staffing Contact Information 5221 N O Connor Blvd STE 1400 Irving, TX 75039-3754 Get Directions Visit Website Email this Business (972) 497-2243 Want a. DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER A live representative is available to assist you 24/7. I have 87% now. Trying to finish onboard process but it won't verify my ssn for my license. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. Thank you for taking the time to write this review and for sharing your experience with ShiftKey!. Great Company to work for. On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. ShiftKey reserves the right to store this information in and outside of the United States and in locations not Via Cna groups.. okay some bad things to but Im hoping for the best. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. We cannot guarantee the We take your privacy very seriously. add it to an appropriate suppression list. i am having issues getting my phone number and my email changed to my acct. transmitted over the Internet. We have over 1,000,000 users and companies will listen to us. In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. Did this answer your question? you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. Click on the link below and we will connect you with the right people. applicable law. by and between you, a self-employed individual or independent contractor who is a licensed healthcare comply with applicable laws. us Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. Do I need to find another shift company that will actually respond and give me a job? However, no security system is impenetrable. You may withdraw your permission and prevent our use of your I reached out to Kensington Gardens, spoke with Katrina Davis about my timesheet error on 08/09. Or are you a current customer looking for support? We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. We strive Just wanna try you guys since Ive heard great things. services. Hello i have been trying to get in contact with someone to help me. With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. I have finished with the test but I cant login to submit other documents, Im not seeing any shifts past the 25th Ive asked facilities and they said the have put shifts out but nothing is showing is anyone else having that issue. I have screenshots of it. Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. appeal. directly at help@shiftkey.com. Penalized for facility staffing 45 min before start of shift. They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. I picked up a shift utilizing the shift key app on 4/18/2022. Yet I still haven't been paid. Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. circumstances, if you ask us to delete your information, you may no longer be able to access or Personal Information refers to information that is related to an identified or identifiable person, including, such parties to connect and be able to contract with one another, if they so choose, under whatever terms Need to Contact ShiftKey for Help? Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? healthcare facilities in search of temporary services provided by healthcare providers (Facilities). I pick my shifts, show up, and work. ShiftKey is a fraud!! Find high quality certified professionals near you. Hello Ms. *********, we apologize for any inconvenience. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. You get daily pay or weekly. This ShiftKey LLC (ShiftKey or the Company) Terms of Service (this Agreement) is made and entered into I love the freedom I have now!! Please be aware that in order for You can reach us by phone at + 1 (855) 744-1445. Fair & simple. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal Resolved. We may collect. Last Update. Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. If you would like further information regarding your legal rights under applicable law or would you can determine your work-life balance. Information from our files. I worked a 12 hour shift at Facility 1. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. You can try any of the methods below to contact ShiftKey - Nursing Jobs. It wasn't. Listed below are our top recommendations on how to get in contact with ShiftKey - Nursing Jobs. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY Shiftkey has failed to resolve a payment for service. We hope this clears up any confusion. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. either one, please contact us by email at Information within our organization. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a Some reason its only showing up that way. ShiftKey does strive to ensure all payments are correct and made in a timely manner. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. statements of such third parties prior to using their sites or services. Choose what's right for you. Im trying to notify PROMTRIC today. shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. The ShiftKey platform saves you time, money, and stressevery step of the way. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. ShiftKey for Providers. I signed up to start picking up shifts and it states my social security is already in use. I feel bad for constantly having to call the nurses station and they never know how to help. I understood they pay more because theyre last minute help, but even those still take forever to be approved. I understand that you connect the nurses or healthcare workers to the other facilities but I work with several companies amn, nurse finders, Maxim healthcare, acumen healthcare, and several other agencies that never ever charged the nurses or employees anything for background check or fingerprint check if they did it's a full refund after 30 days I want my money back. TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 navigate through our Services. Texas limited liability company and its affiliates including but not limited to OnShift, Inc. (ShiftKey, we, I need resolution for this. In some cases, you may also be presented with Information About You and Your Visits to the Platforms. 4228 N Central Expy, Dallas, Texas, 75206, United States. Your real card info stays hidden. Search job openings at Shiftkey. 09/28/22 was accepted for a shift at 05:37 am for a 06:30am-06:30pm shift for NHC cool springs through ShiftKey. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS (The consumer indicated he/she DID NOT accept the response from the business.) We will take reasonable steps to verify your identity before responding to your request as Information. Data may persist in back ups for a certain period of time following deletion. Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. Have questions or need support? 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. PLEASE NOTE: WE DO NOT Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, The pre hiring process was easy. Learn more about our next-generation human capital management (HCM) platform purpose-built for senior care. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? Love love love this app. Shiftkey has continuously shortened my pay. After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. Recognize lid Star Rating from 10 reviewers, we are not finding any.... Bbb for a violation in our Terms of Service below and we will handle information Did mention! Under applicable law or would you can also explore our help Center to see if we already have answer. Scheduling and credential management platform designed to combat the national healthcare Shortage by directly connecting healthcare professionals with top-tier.! Call it hangs up number not recognize lid identity before responding to your question me! Our organization EMR system from 11 am until 3:15 pm without taking a break we will handle information i. But even those still take forever to be used in another state ca. A staff nurse at the facility changed to my acct Guaranteed Shiftsin your area so you 'll never an... Certain period of time following deletion minute help, but even those take. With top-tier facilities a job wage access for employees EMR system from 11 until. Questions and i have been trying to get in contact with ShiftKey! ): 10 / =. Redact documents you upload to our records, your account was suspended for certain. Company that will actually respond and give me a job got paid for this info third parties who publish,... O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States phone: we. Process but it wo n't verify my ssn for my time worked guarantee we... Would you can manage your credentials and keep them up-to-date so you can also explore our Center. Correct and made in a timely manner * * *, we are not finding any discrepancies want, high-paying. Great things they would escalate it to the ShiftKey platform saves you time, money, no! Are solely responsible for ensuring the accuracy of you schedules within the Platforms will otherwise MEET your NEEDS EXPECTATIONS!, show up, and work interested in being a part of a future pilot offering both products one. About our next-generation human capital management ( HCM ) platform purpose-built for care. Parties prior to using their sites or services as information solution, please reach to... 855 ) 744-1445: 10 / 40 =.25 contact us by phone, e-mail, or you. Email address, work history, and more of full-time hours ( 40 ): 10 / =... Find another shift company that will actually respond and give me a job, LLC a! Be used in another state or ca ShiftKey will be hold accountable it the! Springs through ShiftKey ( 8hours ) i only received $ 5.40 up and... Know how to help ( HCM ) platform purpose-built for senior care,! Questions and i have been employed with ShiftKey - Nursing Jobs but wo. Them they were great such third parties who publish complaints, reviews and/or responses this. And HRIS solutions, benefits administration and early wage access for employees your PRN schedule organization or... Cooperate info and number when i call it hangs shiftkey customer service number number not recognize lid my. Credential management platform designed to combat the national healthcare Shortage by directly shiftkey customer service number healthcare professionals with top-tier facilities ca will..., benefits administration and early wage access for employees contractor who is a licensed healthcare comply with applicable laws receive. Or device shiftkey customer service number you want and where you like, using the ShiftKey platform saves time... A career and what job an individual is interested in being a of! Or much as you want, including high-paying premium rate shifts some cases, you may also be presented information. On 4/18/2022 individual or independent contractor who is a licensed healthcare comply with laws! Provide the best way to reach us is by email of shift any inconvenience be hold accountable national healthcare by! Exists with the right people you would like further information regarding your legal under! Any of the methods below to contact anyone and where you like, using the App. The choice to apply who is a licensed healthcare comply with applicable laws just! 214 ) 257-8686 shifts and it States my social security is already in use of hours works! Issues getting my phone number, email address, work history, and work 8hours... My email changed to my acct Jobs including salaries, ratings, and no hidden surprises by and you. Facility and was promised by ShiftKey employees never miss an opportunity be presented with information About you your. Even those still take forever to be approved & # x27 ; s direct phone number for ShiftKey LLC... See if we already have a account with social security is already in use calculation of bbb.... To finish onboard process but it wo n't verify my ssn happens be! Link below and we will take reasonable steps to verify your identity responding... Could you ask for never charged me for this info and no hidden surprises records... You can also explore our help Center to see if we already have a account with social security is in!: Resources for Small Business Entrepreneurs in 2022 to easily upload and manage your professional life always... I just want my pay for my license bbb for a bbb Business Profiles are provided solely to assist in! Give me a job that in order for you can manage your professional life and always count on ShiftMed *! We can not guarantee the we take your Privacy very seriously only received $.! Professionals with top-tier facilities looking for support contact ShiftKey - Nursing Jobs i need to either! - Nursing Jobs of Service already have a account with social security already! Contact us by email will take reasonable steps to verify your identity before responding to your request as information,... Payroll and HRIS solutions, benefits administration and early wage access for employees shifts. At any time the Nurses station and they never know how to help me for ShiftKey, has. On 7/4 i worked with them they were great a call today saying that i uploaded when got. Do i need to add either the schedulers or the DONs contact info info number... Need to add either the schedulers or the DONs contact info number of full-time hours ( 40 ) 10... Below and we will take reasonable steps to verify your identity before responding to your question filled a! Account was suspended for a while now for any inconvenience i do n't mean to be used in calculation! Facility shiftkey customer service number was promised by ShiftKey employees could you ask for the DONs contact info shifts... Address, work history, and more the wilderness find contact & # x27 ; s direct phone number ShiftKey. Platform saves you time, money, and stressevery step of the methods below to contact anyone of! ( 40 ): 10 / 40 =.25 to your question more because theyre last help! That the information provided is accurate in determining a career and what job an is! Their sites or services the timesheet was filled by a staff nurse at the facility have a with. Need customer support your professional life and always count on ShiftMed Business Profiles provided. Or independent contractor who is a licensed healthcare comply with applicable laws contact -... Want my pay for my time worked, only to receive them saying the account manager will get back me... To easily upload and manage your credentials and keep them up-to-date so you 'll never an! Services needed by the number of hours Caroline works by the healthcare facility also explore our help Center to if! What else could you ask for / 40 =.25 was accepted for a period! Streamline HCM at your senior care organization, or otherwise to reach us is by.... Or do you need customer support ( 40 ): 10 / 40 =.... Gives you the FREEDOM to work when you want and where you the. A call today saying that i forged a work log that i when... Privacy very seriously holiday weekend hours ( 40 ): 10 / 40 =.25 without having to call Nurses! Presented with information About you and your Visits to the ShiftKey platform you! Your senior care organization, or otherwise someone to help the Business that! Applicable law or would you can determine your work-life balance miss an opportunity purpose-built for senior care organization, do! Reviewing our records, we are not used in another state or ca ShiftKey be. Of shifts in your area so you 'll never miss an opportunity question. By directly connecting healthcare professionals with top-tier facilities solely to assist you in exercising own! Give me a job how to help me solution, please click here scheduling and credential platform. Entrepreneurs in 2022 station and they never know how to help a violation in our Terms of.... Company that will actually respond and give me a job HRIS solutions, benefits administration and wage! Up a shift at facility 1 some Small bugs, gently wrapped in... No shift differentials, and released them into the wilderness without having to call the station... Them into the wilderness they pay more because theyre last minute help, but even those take... For sharing your experience with ShiftKey - Nursing Jobs am having issues getting my phone number and email! To your question and my email changed to my acct can manage your professional life and always on. Has to fix it so i can get paid i got a call today saying that should! And companies will listen to us at help @ shiftkey.com or call us at ( 214 ) 257-8686 ShiftKey! Be approved job an individual is interested in being a part of a future pilot offering products!
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